Tips on Business Voice & Wording in Challenging Times

We know from mental health and personal development experts that what we say to ourselves matters. In short, we are what we think. The same principle applies to business wording—we are what we type, and what we write to our customers matters. When communicating about COVID-19 and its impact… Read More

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Are You Really Hiring a CFO?

Let’s face it. The people that hire CFO’s are not CFO’s. It’s usually various members of the executive team pulling the trigger on the hire.  Hmm…executive team –  CEO, CRO, COO. A group of people that need to work with the CFO, but may not be completely sure what a… Read More

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Listening with Enthusiasm

“Enthusiasm means there is a deep enjoyment in what you do plus the added element of a goal or vision that you work toward.” -From “A New Earth” by Eckhart Tolle Do you ever attend networking events, business gatherings or one-one lunches where you feel like other people are simply… Read More

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Beyond the New Year’s Resolution

According to US News & World Report, 80% of New Year’s resolutions fail by February. Forbes reports just 8% achieve their resolutions. Those aren’t great odds! So why do so many of us set New Year’s resolutions, year after year, when so few of us reach them? As… Read More

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Backcountry Leadership

I recently completed a 3-day solo backpacking adventure in one of my favorite Colorado wildernesses, which provided plenty of free head-space to reflect on a variety of subjects (especially with the fleeting nature of high-altitude bivvy-sack ‘sleep’…). I try to get in 3-4 solo trips each year and am always… Read More

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Using a Human-Centered Design Approach to Better Meet Your Target Populations

In recent years, many nonprofits have started to become more introspective about whether or not they are truly meeting the needs of the populations they are trying to serve. Many have become interested in involving clients and consumers in the process of designing solutions, and shifting to a mindset that… Read More

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What’s a Facebook Block List? You May Want One.

If you run ads through Facebook Ads Manager, you may not realize that opting into the Audience Network means that your ads could be running on sites that aren’t in line with your brand’s values—eg. Breitbart. The simplest fix is to opt out of third-party sites by selecting… Read More

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Work-Life Integration v. Work-Life Balance: Are We Missing the Point?

There has been a lot written in recent years about Work-Life Balance v. Work-Life Integration. The words “balance” and “integration” have been dissected to the point that they simultaneously feel like synonyms and antonyms. What is it, though, that we are really trying to get at? The concept of Work-Life… Read More

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Leveraging Emotional Intelligence when Handling Conflict

Recently, I was asked to prepare and deliver a training on conflict management for an organization. As I started to consider different options for presenting meaningful information, I consistently returned to the basic tenets of emotional intelligence. The term “emotional intelligence” has become a buzzword in today’s organizations, but few… Read More

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Embracing the Power of PowerPoint

I hold a pretty controversial business view: I love Microsoft PowerPoint and believe it has the potential to convert skeptics into believers. A solid design, the right balance of confident storytelling and on-screen text, and thoughtful video or graphics can make my heart flutter. I understand, though, why there are… Read More

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