Balancing Strategy and Operational Excellence in a Combined COO/Chief of Staff Role

If you combine Chief Operations Officer and Chief of Staff into a single role, the right hire needs to bring a combination of strategic acumen and operational ability. In this video, Canopy Expert Advisor Michelle Robinson shares what you should look for in internal or external candidates.

As a fractional operations and strategy expert, Michelle helps clients shape and execute operational performance in complex environments, aligning strategic goals with actionable initiatives that drive measurable results. She brings more than 20 years of experience in business, technology consulting and operations, including roles with Accenture and RevGen Partners. Michelle earned a bachelor of science in business administration and marketing degree from the University of Colorado, Boulder.